Communication Robot PALRO FUJISOFT

1. Compliance with laws and regulations, etc. pertaining to personal information

Officers and all employees shall comply with laws and regulations, guidelines the national government stipulates and other norms pertaining to the handling of personal information.

2. Acquisition, use, and provision of personal information

Our Company shall clearly define the purposes for using personal information within the scope necessary for business activities, and shall strive to ensure the proper acquisition, use, and provision of personal information. Furthermore, FUJISOFT shall take measures to prevent personal information it has acquired from being used beyond the scope of the purposes, and shall handle it properly.

3. Implementation of safety measures

FUJISOFT shall take reasonable safety measures to prevent leak, loss or damaging of personal information, and shall take corrective measures promptly in the unlikely event that they occur.

4. Continuous improvement with regard to the protection of personal information

So that personal information protection will be implemented effectively, Our Company shall continuously review the management system and mechanisms related to personal information, and shall strive toward the improvement of same.

5. Response to complaints and consultations

Our Company shall respond to complaints and consultations regarding personal information honestly and promptly.

First version: February 18, 2002
Revision: October 1, 2011
FUJISOFT INCORPORATED
Satoyasu Sakashita, President & Representative Director

Acquisition of the PrivacyMark

FUJISOFT was certified and granted the PrivacyMark by JIPDEC *1 (formerly the Japan Information Processing and Development Center) in May 2002.

• 　 PrivacyMark System (JIPDEC)

Contact for inquiries/complaints regarding personal information

FUJISOFT INCORPORATED
Contact for inquiries regarding personal information
1-1 Sakuragi-cho, Naka-ku, Yokohama-shi, Kanagawa 231-8008, Japan
Manager in charge of the protection of personal information: Manager, IT Management Department, Technology Division.

Click here for inquiries

* We will respond to inquires received on Saturdays, Sundays, and national holidays, and during the year-end and New Year’s holidays, the summer holidays, and the Golden Week holidays, on or after the next business day.
* “Accredited Personal Information Protection Organizations”
Our Company is a target entity for JIPDEC*1, which is one of the Accredited Personal Information Protection Organizations pursuant to the Act on the Protection of Personal Information. JIPDEC accepts requests to resolve complaints regarding the handling of personal information in its target entities.

[Contact information for requests to resolve complaints]

JIPDEC*1 (“JIPDEC” is the organization’s formal English name, and not an acronym)
Personal Information Protection Consultation Service Office, PrivacyMark Promotion Center
Roppongi First Bldg. 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032, Japan
TEL: 0120-700-779

*1 The organization name of the Japan Information Processing and Development Center was changed to JIPDEC on April 1, 2011.